AGENCY SPECIFIC INFORMATION:
The FFR-FCTR is due within 30 days after the end of each calendar quarter. The due dates are
Reporting Period/Due Date:
Please contact your awarding agency for information on reporting requirements.
Only the HHS Helpdesk can reset your password for you. They can be reached at 1-877-614-5533 or email them at PMSSupport@psc.gov.
Please contact your awarding agency. All entity address changes must first be reviewed by your grants specialist. Once the change has been reviewed, they will forward the information to Payment Management Services for updating.
Payment Management Services determines all usernames to maintain compliance with system and audit requirements.
This amount is based on the information on your Payment Management System account. It represents ending cash on hand from the prior quarter’s report and the funds drawn and deposited in the bank during the quarter of the current report.
You cannot reject a payment request; you must contact your Liaison Accountant.
The quarterly FFR-FCTR is based on the amount of federal cash disbursed, not funds drawn. Each quarter you must report your cumulative federal cash disbursements on the grant(s) until you have finished drawing funds and reporting disbursements for the grant(s) on the PMS account.
Any PMS changes to an organization’s name or address, must be initiated by your awarding agency.
The error message means that you do not have access to the report, therefore, you must submit a User Access Change Request Request to get your profile updated. Instructions for submitting a User Access Change Request can be found by logging in to PMS:
Login PMS → select "Menu" → User Account Maintenance → User Account Maintenance User Guide → Change User Access.
Please contact your grants representative at the awarding agency for assistance with the FFR-FSR. Their contact information is listed on the Notice of Award.
You should refer to your Notice of Award to determine who your Grants Management Specialist is and contact him or her.
The message that your grant is expired will not prevent you from completing your payment request. It is notice that the grant is expired past the liquidation period. We are unable to pay expired funds without awarding agency approval so, as a courtesy, your Liaison Account will email your awarding agency for approval and copy the requestor. The awarding agency is allowed three days to respond. We cannot maintain requests for longer than three days due to volume. The awarding agency may likely need to contact you for an explanation. Before you determine to re-submit a payment request that was rejected, it is advisable to call your Grant Specialist to ensure that it will be approved, timely, if you re-submit the payment request.
The basis of accounting is set to cash because this report requires information on your federal cash disbursements. It does not require information on any accruals you may have.
The Department of Health and Human Services has moved away from G-Accounts and new awards will be posted to a P-account.