Payment Management System
Program Support Center

Customer Liaison Branch

The Customer Liaison Branch helps customers to:

  • Establish/Change User Access
  • Establish/Change Bank Account
  • Process Payment Requests
  • Assistance with PMS Federal Financial Report (FFR)
  • PMS Account Maintenance

If you require assistance, please contact your PMS Customer Liaison Accountant. You can use our Find my PMS Liaison Accountant tool to help find the assigned accountant.


Name Title Email Phone
Mary Lanham Chief, Customer Liaison Branch 301-492-5055
Tonja Thomas Chief, Governmental & Tribal Payment Section 301-492-4999